Technical Support Engineer

Description of work

• Advising customers on technical issues related to Fleethand products;
• Resolving and reducing technical problems as they occur;
• Preparation of product technical documentation.

Requirements:

• Experience in customer service;
• Good communication skills in Russian. English or German is an advantage;
• Analytical skills in finding solutions and analysing information;
• Able to explain complex processes patiently and in simple terms;
• Have a basic knowledge of technology;
• Have a university degree or similar (may be a final year student).

We offer:

• Work in a growing, modern company with happy employees as one of its main goals;
• A successful, young, friendly and supportive team;
• Opportunities for development and professional challenges;
• The freedom to propose and implement ideas.